Privacy Policy

We take care of your personal data and are committed to guaranteeing its confidentiality and security.

Personal information we collect

When you visit the Orion Wholesalers website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and how you interact with the site. We refer to this automatically collected information as “device information”. We may also collect the personal data you provide to us (including but not limited to name, surname, address and payment information) during registration or when placing an order, in order to fulfil our agreement with you.

Why we process your data

Our top priority is customer data security, and, as such, we process only minimal user data, only as much as is absolutely necessary to maintain the website. Information collected automatically is used solely to identify potential cases of abuse and to establish statistical information regarding website usage. This statistical information is not aggregated in a manner that would allow the identification of any particular user.

You can visit the website without telling us who you are or revealing any information that could identify you as a specific individual. However, if you wish to use some of the website’s features, subscribe to our newsletter or provide further details via a form, you may be required to provide personal data, such as your email address, first name, surname, city of residence, organisation or telephone number. You can choose not to provide this data, but doing so may prevent you from accessing certain features, such as receiving our newsletter or contacting us directly through the website. Users who are unsure about which information is mandatory are welcome to contact us at karan@orionwholesalers.com.

Your rights

If you are a European resident, you have the following rights regarding your personal data:

• the right to be informed

• the right of access

• the right to rectification

• the right to erasure

• the right to restrict processing

• the right to data portability

• the right to object

• rights in relation to automated decision-making and profiling

If you would like to exercise any of these rights, please contact us using the details below.

Additionally, if you are a European resident, please note that we process your information in order to fulfil any contracts we may have with you (for example, if you place an order through the site) or to pursue our legitimate business interests as outlined above. Please also be aware that your information may be transferred outside Europe, including to Canada and the United States.

Links to other websites

Our website may contain links to websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such websites or third parties. We encourage you to be mindful when leaving our website and to read the privacy statements of any website that may collect personal information.

Information security

We store the information you provide on secure, controlled computer servers, protected from unauthorised access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorised access, use, modification or disclosure of personal data in our custody. However, no data transmission over the internet or wireless network can be guaranteed to be completely secure.

Legal disclosure

We will disclose any information we collect, use or receive when required or permitted by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud or respond to a government request.

Contact information

If you would like to contact us to understand more about this policy or wish to exercise any of your individual rights relating to your personal information, you may email us at karan@orionwholesalers.com.